Feb 23 - Present

Systems Analyst - Pharmacy Project Delivery
Integrated Health Information Systems

• Provide analytical support for the development of technology solutions that meet business needs in the Singapore healthcare system
• Assist in translating business requirements into functional specifications
• Collaborate with developers and vendors to ensure requirements are incorporated in system design​
• Project manage and function as the liaison between users and technical staff throughout the solution implementation cycle​

Jul 2022 - Dec 2022

Regional Medical Affairs Intern (APAC)
‍Abbott Laboratories Pte Ltd

(As part of BSc (Hons) graduation requirements)

• Spearheaded the development of Slide Deck Automation Project with Abbott Global IT
• Conducted deep market research and critical analysis of current and past engagement efforts with current KOLs, as well as identification of new potential KOLs
• Developed the physician roadmap and engagement strategies for the upcoming year
• Conducted competitor analysis and differentiation strategies for APAC
• Formulated key narratives for government subsidies and marketing collaterals for APAC and Global Team
• Created new workflows and global assets for Global Medical Affairs and Sales Teams

Feb 2022 - Aug 2022

Product Management Intern
Digital Services Six Pte Ltd (Tinvio)

• Designed and released 10+ new features across various functions within 5 months via Agile
• Ideated and built product’s new landing page (dashboard) with >80% interaction rates when it was first released
• Led 3 product releases, triaging bug tickets, product testing and resolving blockers
• Worked closely with Operations and C-level management to design and implement monetization strategies for Indonesia (product’s largest market)
• Evaluated competing products in the market through screen mappings and competitor analysis for development of new features
• Conducted user observations and generated monthly user observation reports

Jul 2021 - Nov 2021

Product Development and Management Intern
Mopan Pte Ltd

• Identified key metrics, gathered insights on product adoption and proposed strategies for market penetration, product-market fit and improvement
• Co-developed the product roadmap
• Built product in an Agile-Scrum manner from 0 to 1 in 2 months, with 12 engineers in China
• Collaborated cross-functionally with Sales, Design and Engineering teams for product refinements and growth strategies
• Conducted user interviews and testing, A/B testing, triaged bug tickets and drafted product collaterals in Mandarin Chinese